Overview:
Our Sheffield based client is seeking to recruit an experienced Credit Controller to join their finance team on a permanent basis. The role would look after a portfolio of customers based in the UK working with high volumes and high value debt.
The role would be a hybrid role where it would be 60% office based, central Sheffield, and 40% home working. The ideal candidate will have previous experience in business-to-business credit control, dealing with ledgers of around 200 clients.
Overview of the role:
- Be first point of contact for billing and credit control related activity for a designated portfolio of accounts
- Chase and collect debt in line with departmental metrics and company policy by telephone and email
- Build solid working relationships with customers with regular contact
- Resolve queries in a timely and effective manner
- Work to strict month end deadlines in a methodical and organised manner
- Negotiating payment plans
- Produce and distribute monthly statement of accounts
- Send dunning cycle letters
- Escalate non-paying partners through agreed internal process
- Monitor and report on Aged Debt and non-paying customers via the 'Watchlist' process
- Be responsible for the upkeep and general maintenance of customer master data within relevant systems
- Process invoices and credit notes in line with contractual agreements
- Maintain effective working relationships with internal and external stakeholders
Background:
- Excellent communication skills
- Must be able to work autonomously and on your own initiative
- Proficiency in Excel and Word Processing
- Must have at least 1-2 years' experience of credit control
Package:
- The role offers a competitive package for the successful candidate
- Salary range between £25,000 - £35,000 depending on experience
- Opportunities to progress to progress within the organisation
- Great pension
