Credit Controller

Sheffield, Hybrid Working / permanent / £25,000 - £35,000


Our Sheffield based client is seeking to recruit an experienced Credit Controller to join their finance team on a permanent basis. The role would look after a portfolio of customers based in the UK working with high volumes and high value debt.

The role would be a hybrid role where it would be 60% office based, central Sheffield, and 40% home working. The ideal candidate will have previous experience in business-to-business credit control, dealing with ledgers of around 200 clients. 


Overview of the role:

  • Be first point of contact for billing and credit control related activity for a designated portfolio of accounts
  • Chase and collect debt in line with departmental metrics and company policy by telephone and email
  • Build solid working relationships with customers with regular contact
  • Resolve queries in a timely and effective manner
  • Work to strict month end deadlines in a methodical and organised manner
  • Negotiating payment plans
  • Produce and distribute monthly statement of accounts
  • Send dunning cycle letters
  • Escalate non-paying partners through agreed internal process
  • Monitor and report on Aged Debt and non-paying customers via the 'Watchlist' process
  • Be responsible for the upkeep and general maintenance of customer master data within relevant systems
  • Process invoices and credit notes in line with contractual agreements
  • Maintain effective working relationships with internal and external stakeholders



  • Excellent communication skills
  • Must be able to work autonomously and on your own initiative
  • Proficiency in Excel and Word Processing
  • Must have at least 1-2 years' experience of credit control



  • The role offers a competitive package for the successful candidate
  • Salary range between £25,000 - £35,000 depending on experience
  • Opportunities to progress to progress within the organisation 
  • Great pension